Return and Refund Policy
Thanks for shopping at Classic Fence Co.
If you are not entirely satisfied with your purchase, we're here to help.
You can return most new, unopened items within 30 days of delivery. Each return must have an RMA number (Return Merchandise Authorization). Each return is subject to shipping costs and a 15% restocking fee.
RMA number (Return Merchandise Authorization)
To receive an RMA number please complete our online Contact Form or call us at 888-716-2545
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit (minus 15% restocking fee) within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Classic Fence Co.
11301 Folsom Blvd
Rancho Cordova, CA 95742
If you have any questions on how to return your item to us, contact us.